New Patients Info

New Patients and Dental Emergencies are welcome. We can often see you and provide treatment if necessary on the same day. Call now or visit our front desk for more information.

Insurance
A Dental Insurance contract is a contract between the insurer (an insurance company) and the insured (you and your employer). The amount of insurance coverage depends on the individual contract your employer or union has with the insurance carrier. Since the introduction of the Privacy Act, we are finding increasing difficulties in verifying the insurance coverage on behalf of the patient. As such, our office will no longer participate in any third party benefit plans or programs and thus does not accept assignment of benefits. As a courtesy, we will, of course, electronically file your claims for you, so that the dental benefit company will process your applicable benefit as quickly as possible.

Dental insurance or Dental benefits are intended to cover a portion of your dental treatment charges. Rarely are dental procdeures covered at 100 % of actual cost, even when the brochures state they are. This coverage /reimbursement / benefit is dependent on many factors including deductible,maximum allowable benefits in a given year that your employer and the dental insurance company have contracted to provide. Please bring in your insurance card and insurance information with you on your first visit or you may provide us with those information via email or by telephone prior to your visit. This will help us to expedite the transmission of the information from our office to your dental insurance company. In some cases, we may be able to get approval of treatment before your first visit.

Payment
Payment for dental services is due at the time of treatment. We accept Visa, Mastercard, debit cards, cash and cheque. For other payment options, please ask.

** Insurance claims are submitted to All benefit companies and we will do everything possible to ensure patients receive the maximum coverage to which they are entitled directly from their insurance company. Most major treatment will be pre- authorized so an estimate of the insurance company’s contribution will be known before treatment begins. **

New Patients Form
A completed New Patients Form are required for your first visit. Please arrive 45 mins earlier on your first visit.

Cancellation Policy
Please note that there is a cancellation fee of $50.00, unless 48 hours notice prior to appointment.